loricust360

About Customer 360 Team

This author has not yet filled in any details.
So far Customer 360 Team has created 3 blog entries.

Where Customer Storytelling Takes Us Next

2021-04-28T14:55:02-05:00Content Marketing, Customer Engagement, Customer Marketing|

In a video interview with Vocal Video, Where Customer Storytelling Takes Us Next, I provided three customer storytelling trends that I foresee occurring over the next five years: Digital assets and promotion will remain. We will become much more creative yet brief in our storytelling format. Storytelling will evolve to story promoting—and not just by

Relevance, Visibility, and Career Progression

2020-12-09T08:21:21-06:00Customer Advocacy|

I had the opportunity to sit down with Margot Leong, creator, and host of Beating The Drum, a podcast about the art and science of customer advocacy. In this episode, How to Create Relevance and Boost Your Team’s Visibility, we discuss several common topics in the field of customer advocacy. Whether you intentionally chose your path to

Go to Top