customer-360
Here you will learn how to shorten the sales cycle, build brand strength, and discover the power of B2B customer advocacy with these best practices in customer marketing and reference programming.
The Customer Experience Loop
The customer journey is specific to the digital and human interactions, or touchpoints, that your customers and potential customers have
The Customer-Centric Mindset
Organizations can help achieve operational efficiencies by leveraging technology—as it creates a seamless internal communication process amongst stakeholders. However, the
Where Customer Storytelling Takes Us Next
In a video interview with Vocal Video, Where Customer Storytelling Takes Us Next, I provided three customer storytelling trends that