I had the opportunity to sit down with Margot Leong, creator, and host of Beating The Drum, a podcast about the art and science of customer advocacy.
In this episode, How to Create Relevance and Boost Your Team’s Visibility, we discuss several common topics in the field of customer advocacy.
Whether you intentionally chose your path to the customer advocacy discipline or arrived here indirectly, customer advocacy has its own twists and turns in every organization.
How do you create relevance for your role, program, or gain executive visibility to secure next year’s budget? And when you realize that customer advocacy is indeed your passion, how do you progress forward in your career?
This podcast covers these topics and more.