How to Incorporate Customer Advocacy into the Marketing Mix
We’re currently living in an engagement economy, wherein everyone and everything is connected. People have
Getting on the Board with Customer Advocacy
This is an excellent time for customer advocacy professionals! We are now in the age
Customer Advocacy as a Brand Differentiator
As someone passionate about customer advocacy, I am convinced that a customer advocacy program is
How Customer Advocacy Aligns Sales and Marketing
The Sales Department needs a reference to speak with a prospect. Demand Generation needs a
The Customer Experience Triumvirate
What do customer success, customer advocacy, and account-based marketing have in common? The answer
Peer-to-Peer Selling: Everyone is Social, Including Your Customers
Any experience a customer has with a brand can be shared online with a
Measuring Your Customer Advocacy Program
The moment of truth has arrived. You are ready to evaluate the ROI of
Technology for Your Customer Advocacy Program and Why You Need It
Your customer advocacy program can benefit from technology to provide you a single view
How to Move from Tactical to Strategic: 5 Essentials Every Successful Customer Advocacy Program Needs
Most customer advocacy programs have grown out of a need to supply a reference
How To Leverage Your Customer Advocacy Program Throughout the Sales Cycle
Your customer advocacy program is a powerful tool in strengthening your brand and shortening
Advocate Marketing Drives Brand Awareness
Advocate Marketing is a powerful strategy available to B2B marketers. It is a form
The Customer Reference and the Customer Advocate
The customer reference and the customer advocate walk into a cafe. They begin speaking