Our Services 2018-03-13T15:16:32+00:00

Our Services

We assist organizations at various stages of the customer advocacy program lifecycle. While we discuss the unique situation and tailor our plan to meet the company’s goals, our services can be segmented into five areas:

Discover

Explore organizational readiness for customer advocacy programming, audit and benchmarking.

Create

Develop an implementation plan and create program infrastructure. Align messaging and necessary communications materials to support program roll out.

Expand

Build out an existing program to achieve new business goals, gain higher visibility and broader reach.

Optimize

Audit an existing program to achieve greater efficiency and effectiveness through processes, tools or other solutions.

Measure

Use existing metrics, or help define relevant measures of success for advocacy programs.